At The Home Depot, we refer to skills, knowledge and attributes as competencies. Please, share your view about this article in the comment box below. Home Depot is spending a lot of money to become a bigger player online, but the results aren't working out as well as the retailer had hoped. To support your project manager, you will discover the characteristics of a team, see how a team comes together, and find out how to use effective team building activities. Then The Home Depot is the place for you. Home Depot Retail Sales Associate Job Description, Duties, and Responsibilities. The associate is also responsible for ensuring that assigned areas are safe, shop-able, and clean, and that the in-stock condition is maintained. Shared on August 21, 2019 - SALES ASSOCIATE - Yucca Valley, CA. Ability to perform physical activities like stooping, bending, reaching, lifting, twisting, pushing, moving, and pulling items. Email: investor_relations@homedepot.com IR Coordinator: 770-384-2871 For all other inquiries including Customer Care issues please call The Home Depot Store Support Center at 1 … The store holds a variety of different workshops each month in stores nationwide. OPERATIONS ASSOCIATES. The Foundation works with Construction Education Foundation of Georgia (CEFGA) and Home Builders Institute (HBI) to provide skilled training courses at the K-12 level in schools across the country. Home Depot cashiers operate cash registers and record customer’s purchases in the POS system of the store. The Home Depot – Pelham, Alabama Currently am in charge of running 2 departments. Necessary cookies are absolutely essential for the website to function properly. The first Home Depot was opened in Atlanta Georgia; They have over 2200 retail stores around the world. The pri… This category only includes cookies that ensures basic functionalities and security features of the website. The Home Depot has supported, believed in my potential, and guided me throughout my whole career. Sales Associate Interview questions at The Home Depot. You also have the option to opt-out of these cookies. His/her duties involves ensuring a safe shopping and working environment by adhering to all company safety standards and policies, promptly correcting any noticeable hazardous and unsafe conditions or making a report to the manager on duty, participating in appropriate safety training programs, and carrying out tasks in a way that does not put self and other people, including vendors, customers, and co-workers at great risk. With the right amount of knowledge and hands-on experience, you will be making new things for everyday use around your home in no time. The tests you will be required to take as a part of the Home Depot RMA assessment are: Competencies include a wide range of areas. Luckily, one of the great parts about The Home Depot’s DIY workshops is the freedom to make a project your own. On CareerDEPOT, the job information is found by clicking on the job title. Strong ability to provide quality service; ability to treat customers as first priority. Circular Saw W/ HIGH OUTPUT XC 8.0Ah Battery The Milwaukee M18 FUEL brushless cordless The Milwaukee M18 FUEL brushless cordless circular saw was designed for carpenters, remodelers and general contractors that rely on durable and dependable tools. Specifically, this company builds its team with "unique, caring and fun people." Accurate, reliable salary and compensation comparisons for United States To succeed in this position, cashiers need excellent people’s skills and a sense of empathy. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. “These visits teach the students skills they will … Do also share your work experience if you work as a retail sales associate at the Home Depot. Responsibilities are to stage all registers in Morning with appropriate cash amounts, Make sure vault balances first thing in the morning as well as before I leave for the day. In addition, you will regularly help customers locate merchandise throughout the store and help process returns. Home Depot. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com . Use the Development Toolbox and look for ideas to put in to your Development Blueprint. Each job needs a certain skill set. Your success as a supervisor will depend in large part on your ability to set goals and accomplish results. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! He began as part of the Hiring Our Heroes fellowship program, and today he is an operations manager. It is mandatory to procure user consent prior to running these cookies on your website. The core responsibilities of Home Depot cashiers include: Did your knowledge of what sales associates at the Home Depot do improve from reading this post? Interview associates in that job – Maybe you don’t have the resources to job shadow. Resume SamplesThis page provides you with Home Depot resume samples to use to create your own resume with our easy-to-use resume builder. The number of rewarding customer relationships that can be built at The Home Depot has no quota. Ask an associate who has the job you are interested in to see if they would let you shadow them to see what the job is really like. The job description will tell you a lot about the job. You will learn about a project manager's roles and responsibilities as well as their required skills and competencies. Here are some sample questions that can help you prepare your specific examples of your past behaviors and accomplishments. The Home Depot - Merced , CA Bookkeeper and Vault Associate . The first place to start is to see what competencies are your strengths and which are your opportunities by completing the Card Sort. Sales associates at the Home Depot store are responsible for providing friendly, fast, and dependable service to customers. Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans, and more. The sales associate role involves greeting, qualifying, and recommending products to customers in such a way that will result in increased sales. But opting out of some of these cookies may have an effect on your browsing experience. When you apply for a job at The Home Depot, you have to have every skill on the job description … Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. To find more information on the job, search for the job description on myApron (i.e. Two years of Home Depot working experience or 2-4 working experience in retail or trade. We offer a wide range of full-time, part-time and seasonal positions behind the scenes, getting our stores ready for our customers and providing the best customer service possible. The Home Depot pre-interview screening tests examine skills and experience, self-assessment, and basic math concepts. Ensure all procedures and policies concerning loss prevention are followed; treat all customers and fellow associates in accordance with the respect policy; act swiftly to reduce shrink. Possess High School Degree or its equivalent; ability to work a flexible schedule, pass background check, and drug test; ability to successfully finish any training program that is required and the validated Sales Associate Test, Two years of Home Depot working experience or 2-4 working experience in retail or trade, Strong ability to provide quality service; ability to treat customers as first priority, Strong knowledge of services, procedures, and products in nearby department and assigned area, Ability to understand customers’ needs and provide them with the best solution, Ability to treat customers in an appreciative and sincere manner, Ability to get details about customers’ project and offer related and appropriate services for complete project, Strong selling skills to effectively promote products and services applying Greet-Qualify-Recommend-Close strategy, Strong ability to provide solution to customers’ complaints, Ability to keep the store environment, including aisles, department, and store area clean and uncluttered, Ability to ensure products are in stock always and are properly striped and labelled, Ability to attractively and clearly sign products, specials, aisles, etc. People have different interests, skills and abilities. About Home Depot. Finding a perfect job is more than finding a job that sounds cool; it’s also about finding a job that is a great fit for you. In 2018, The Home Depot Foundation launched its trades training mission to help fill the skilled labor gap through programs in high schools, career academies and military bases nationwide. Sales associates provide accurate information about Home Depot products to customers to guide them in their purchasing decision. Job Assessment Tests: How to Top Your Competition. Mike uses his skills in problem-solving and leadership in our distribution centers. This website uses cookies to improve your experience while you navigate through the website. Learning about competencies and which are your strengths will help you find a good fit. Every interview differs, but there are some common skills that most successful associates at the Home Depot have. When your strengths match the skills needed, the job is a great fit for you. The major tasks, duties, and responsibilities that make up the job description of a Home Depot sales associate are highlighted below: If you are looking to work at the Home Depot as a sales associate, you will need to meet certain requirements, which may include the following skills, abilities, knowledge, experience, and qualification: Are you seeking a career with the Home Depot as a retail sales associate? M18 FUEL 18-Volt Lithium-Ion Cordless 7-1/4 in. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Use this list to compare to your own strengths and opportunities. Home Depot sales associates provide friendly, fast, and satisfactory service to customers. After finding the category for your interests in the "5 minute Quiz", click the links below to see more information and examples of jobs that match. With shovels and orange aprons in hand, the students are sure to learn a lot more than planting. Additional perk – networking! This quiz will match how your personal interests fit to Home Depot jobs. As a home depot cashier, you will be responsible for operating the cash register and recording all of the customers purchases in the store POS system. Job Shadow – Yes, you can actually go try out the job. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Interact with customers on a daily basis. In the spring, The Home Depot will return to work on a garden that they started during a previous season at the school. In addition, they want workers who put customers' needs first and who will contribute to the excellent guest experience. The Home Depot Inc. - Hourly Rate - Get a free salary comparison based on job title, skills, experience and education. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Home Depot’s generic strategy (based on Porter’s model) and intensive growth strategies are aligned to support success in the home improvement retail market. The Home Depot RMA Pre-Interview Screening Tests. The associate is expected to learn how to do these things so as to be more effective in dealing with customers and closing more sales. (Photo: Public Domain) Home Depot’s generic strategy and intensive growth strategies are interrelated to ensure continued business growth. The Home Depot. Acting as the primary liaison to customers as they enter and exit the store, the cashier position is responsible for ensuring customers are treated appropriately. The Home Depot offers free workshops at each of its more than 2,000 locations across the U.S., Canada, China and Mexico. Bernard Marcus, Arthur Blank, Ron Brill, and Pat Farrah founded Home Depot in 1978. Home Depot provides the necessary tools to help associates learn about the company’s products. Besides, they help customers locate merchandise and process returns. 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greet customers in a friendly manner and with a smile, ensuring to make eye contact with them, Ask customers questions about their projects to know what their needs are and what level of expertise is needed to assist them with their shopping, Thank customers for visiting and shopping at the Home Depot store and if necessary follow them up through telephone, Provide accurate answers to customers’ questions about merchandise, Follow customers to merchandise area irrespective of the department and describe product features and benefits to them, Provide explanation to customers on steps and products required to complete projects, Provide assistance to customers on installed sales and special orders, Get beginner knowledge of merchandise in adjacent departments, Get knowledge about cutting ropes, keys, blinds, wood, and carpet; and knowledge about mixing paint, Get knowledge of services offered at the Pro Desk, Tool Rental, and Special Services Desk and promote them; learn about other Home Depot companies and the best way to recommend them to customers, Hand over customer issues to the Sales Specialist when necessary, Provide information to DS and IMAs about products that are selling and also inform the IMAs and the Freight Team about merchandise that are out of stock, Settle complaints of customers or refer the issue to the manager responsible for handling customer complaint to ensure the customer involved is satisfied at the end of the day, Provide assistance to other associates when called upon to do so, Go through the 5 step Sales process with customers; discuss all available options with customers, including good, better, and best options, Make suggestion of related services/items outside of department that may be needed by customers, Follow up on job quotes to bring the sale to completion, Maintain knowledge of sales by reading daily, weekly, and monthly sales report, Make the right decision on markdowns to the satisfaction of customers when necessary, Make sure the department is clean, in-stock, and shoppable, Perform stock maintenance duties daily, including ensuring all products are lit, displayed, clean, and signed, Make sure Ad items are always in stock; perform light pack-down and pack out as required to be in-stock always, Keep record of out of stock products and when new shipment will arrive; restock returned products; maintain integrity of sets, Provide assistance in carrying out minor resets and cross merchandising tasks as required, including chip clips, wing stacks, ads, and displays, Make sure that counter promotions and aisle end caps are in-stock, presentable, and clean, Maintain security, integrity, and safety at the store by adhering to all Home Depot safety procedures and policies, Ensure safety at the aisles; take necessary action if other associates are observed to be behaving in a manner that is unsafe; perform as spotter if necessary. 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